PARENT HANDBOOK.
The essential guide to training, attendance, communication, competitions and being part of the Notts Hotshots family.
Six Essential Rules
If you only read one part of this page, make it this section. These expectations protect athlete safety, team progress and the smooth running of the programme.
Athletes should arrive ready to begin at the stated session time. Entering the building at that time is already late.
If your athlete cannot train, report the absence through the Parent Hub as soon as possible.
Choreography-day attendance is non-negotiable. Routines cannot be built effectively with athletes missing.
Fees must be paid on time so uniforms, entries and other athlete requirements can be processed.
Coaches, athletes and parents should always be treated with courtesy. Rude or aggressive behaviour is not accepted.
Cheer and dance depend on every athlete. Individual decisions can directly affect an entire team.
Hotshots remains a family-first academy. As the programme has grown, clear standards are essential to keeping athletes safe and ensuring more than 200 competitive athletes receive a consistent, organised experience.
Handbook Chapters
Tap a chapter to open it. Links inside each section will take you directly to the relevant Parent Hub page.
Attendance & Punctuality Being present, prepared and on time ›
Cheer and dance are team sports. Formations, choreography, partner work and stunts rely on every athlete being present.
- Attend every scheduled team session wherever possible.
- Arrive early enough to begin at the stated time.
- Report an unavoidable absence promptly.
- Provide an honest and clear reason for absence.
- Keep the academy updated if the expected return changes.
- Attend every compulsory choreography session.
Training Expectations How athletes should arrive and participate ›
- Arrive in suitable training clothing and footwear.
- Bring a clearly labelled water bottle.
- Ensure long hair is safely secured.
- Remove unsuitable jewellery before training.
- Listen to coaches and follow safety instructions.
- Work positively with teammates.
- Tell a coach about an injury or concern before training.
- Leave the training area only with coach permission.
Competition Commitment Availability, preparation and behaviour ›
Competition dates assigned to an athlete’s team form part of their Season 13 commitment.
- Keep the full competition weekend available initially.
- Read all event information carefully.
- Arrive by the athlete’s stated team call time.
- Bring every required uniform and performance item.
- Remain contactable throughout the event.
- Support all Hotshots teams positively.
- Show respect towards other programmes and officials.
- Remain with the team until released by a coach.
Uniform, FitKit & Teamwear Sizing, care and athlete presentation ›
- Submit accurate FitKit and uniform sizes by the deadline.
- Attend a try-on session where one is available.
- Check every item when it is received.
- Label personal uniform and teamwear items.
- Keep competition uniform clean and in good condition.
- Follow team instructions for hair, footwear and accessories.
- Do not make unauthorised changes to official uniform.
Fees & Payments Deadlines, balances and communication ›
- Pay monthly and additional fees by the stated deadline.
- Use the requested athlete and payment reference.
- Raise account questions as soon as possible.
- Contact Hotshots before a payment becomes overdue.
- Keep agreed payment arrangements up to date.
- Address existing balances before placing new orders.
Parent Communication Updates, questions and group etiquette ›
- Read team and academy updates fully.
- Respond when information or confirmation is requested.
- Keep telephone numbers and emergency contacts current.
- Tell us immediately if your usual contact method changes.
- Use team groups for relevant academy communication.
- Raise personal concerns privately rather than in group chats.
- Allow staff reasonable time to respond within communication hours.
Conduct & Sportsmanship Representing the Hotshots family ›
- Treat athletes, parents, coaches and staff respectfully.
- Support every Hotshots team positively.
- Do not criticise other athletes or programmes publicly.
- Do not celebrate another team’s mistake.
- Avoid negative comments about judging or results.
- Use social media responsibly while wearing Hotshots branding.
- Raise concerns through the correct private channel.
Safeguarding & Athlete Welfare Safety, wellbeing and reporting concerns ›
Athlete safety and wellbeing come before training or competition. Please share relevant information that may affect an athlete’s care or participation.
- Keep medical and emergency information current.
- Tell coaches about injuries before participation.
- Share relevant accessibility or support needs.
- Report safeguarding concerns promptly.
- Never use group chats to discuss confidential concerns.
- In an immediate emergency, contact the appropriate emergency service.
International Opportunities Paris, Allstar Worlds and European Summit ›
- Attend all compulsory international-team training.
- Meet every payment and information deadline.
- Arrange correct passports and travel authorisation.
- Obtain suitable travel and sports insurance.
- Follow the event-specific itinerary.
- Remain available during potential progression windows.
- Represent Hotshots positively throughout the trip.
Contact Hours
These hours help protect staff time while ensuring families know when routine messages will be answered.
Routine messages received outside these hours may be answered during the next communication period. Immediate emergencies should be directed to the appropriate emergency service.
What We Build Together
Cheer and dance develop far more than routines. Together we create an environment built around:
We’re here to help
If something in the handbook is unclear or your family has circumstances we should know about, contact us privately and we will point you towards the right person or information.
